Return Policy

At revivEARTH, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Returns

You have 30 days from the date of delivery to return most items for a refund or exchange. Items must be unused, in their original condition, and in their original packaging.

How to Initiate a Return

To start a return, please contact us at info@revivearthproducts.com with your order number and the reason for the return. We'll provide you with return instructions and a return authorization if applicable.

Refunds

Once we receive and inspect your return, we'll process your refund to your original payment method within 5-10 business days. You'll receive an email confirmation when your refund has been processed.

Exchanges

If you'd like to exchange an item for a different size, color, or product, please contact us and we'll be happy to assist you.

Non-Returnable Items

Certain items cannot be returned for hygiene or safety reasons. These may include:

• Opened personal care products
• Final sale or clearance items
• Gift cards

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photos of the damage. We'll arrange for a replacement or full refund at no additional cost to you.

Return Shipping

Return shipping costs are the responsibility of the customer unless the item is defective or we made an error. We recommend using a trackable shipping method.

Questions?

If you have any questions about our return policy, please don't hesitate to contact us.